Shopping Information
What types of products do you offer?
At Nestverve Store, we offer a curated selection of thoughtful gifts for families, including [list of product categories, e.g., jewelry, accessories, home decor].
Do you wrap gifts or add special messages?
Absolutely! We can wrap your gifts and add a personalized message for your loved ones.
Are your products made from high-quality materials?
Absolutely! We prioritize quality and source only the finest materials for our products, ensuring they are durable and long-lasting.
How long does it take to get my order?
It depends on where you live and how fast you want it. We usually ship orders within 1-3 days.
How do I contact customer service?
Feel free to reach out to us through our website’s “Contact Us” page, by email at Email: [email protected], or via our social media channels.
Are your products eco-friendly?
We’re committed to sustainability. Many of our products are eco-friendly, and we’re constantly expanding our eco-conscious offerings.
Payment Information
What payment methods are accepted on your website?
We accept a variety of payment methods, including major credit cards, PayPal, and other popular online payment options.
Is my payment information secure?
We are using SSL protocol to encrypt customer information (such as your order info & payment info) on site.
What happens if my payment fails?
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
How can I pay for my order?
We take all the major credit cards and PayPal.
Order Returns & Shipping
Can I track my order?
Yep! Once we ship it, you’ll get a tracking number so you can see where it is.
Do you ship to other countries?
Yes, we ship all over the world!
What is your policy on product returns?
We offer a 30day return policy for your convenience. If you’re not satisfied, simply contact us for assistance with a return or exchange.
How do I return an item?
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Can I exchange an item?
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Can I return something if I don't like it?
Sure thing! You can return your order within 30 days. Just let us know and we’ll help you out.